Privacy at The Durham Ontario Health Team
Your Privacy
The Durham Ontario Health Team (OHT) is committed to protecting patient privacy and places the highest value on maintaining the confidentiality and security of personal health information (PHI).
For more information about how we collect, use and disclose your personal health information please see our Privacy Notice.
Important Information
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We take steps to protect your personal health information during use, collection, disclosure, retention, and destruction
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We conduct audits and complete investigations to monitor and manage our privacy compliance
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We take steps to ensure that everyone who performs services for us protects your privacy and only uses your personal health information for the purposes you have consented to
Release/Correction of Your Personal Health Information (PHI)
If you would like to request access to your personal health information (health records) or to submit a request for correction to your personal health information, please contact our Privacy Office at (905) 576-8711, ext. 32156, or at homecareprivacy@doht.ca
Requesting Access to General Information
You may request access to general information at Durham OHT under the Freedom of Information and Protection of Privacy Act (FIPPA). FIPPA provides members of the public with a general right of access to information within a health information custodian’s custody or control as of January 1, 2007 (with limited exceptions and exclusions).
Anyone can make a formal request under FIPPA by mailing or delivering a written request to our Privacy Office at:
Durham OHT Privacy Office
1 Hospital Court
Room GB2-012
Oshawa, ON L1G 2B9
Request to Access General Records Form
For your request to be considered complete it must meet the following criteria:
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Be made in writing and directed to the Privacy Office
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Include a $5.00 application fee in the form of a cheque or money order made out to Durham Ontario Health Team
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Provide enough detail for staff to locate the information you are requesting with a reasonable search. If we require additional information, you will be contacted
In addition to the $5 application fee, the fees listed below may also apply to your request (as permitted by FIPPA). For each access request received, you will be provided with a fee estimate. If the fees associated with your request are estimated to exceed $100, we will require a 50 per cent deposit prior to proceeding. We will always advise you of any fees up-front, before processing your request.
Service Type | Fee |
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Photocopying | 20 cents per page |
Computer programming | $15.00 per 15 minutes if needed to develop a program to retrieve information. |
Discs/CDs | $10.00 each |
External Costs | Any other costs incurred in responding to a request for access to a record |
Shipping | Actual costs to deliver as indicated by requestor. |
Search Time | $7.50 per 15 minutes required to search and retrieve records. |
Record preparation | $7.50 per 15 minutes required to prepare records for release. |
For more information, please contact the Privacy Office.
How to Contact Us
Contact our Privacy Office for more information about our privacy protection practices, or to raise a concern you have with our practices at:
Durham OHT Privacy Office
1 Hospital Court
Room GB2 012
Oshawa, ON L1G 2B9
Telephone: 905-576-8711 extension 32156
Fax: 905-721-4833
Email: homecareprivacy@doht.ca
Durham OHT at Home
The Durham Ontario Health Team (OHT) was 1 of 7 projects approved from the Ministry of Health for the submission of a leading project
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The goal for the Durham OHT Leading Project is for service providers to work together as an integrated team that will enhance care delivery through improving the way team members work and communicate together.
Contact Us
homecare@doht.ca (Patient Experience and General Information)
(905) 576-8711, ext. 32150
homecareprivacy@doht.ca (Privacy Related Matters)
(905) 576-8711, ext. 32156
Partners
Objectives & Outcomes
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Test and evaluate OHT-led home care models that improve care integration, access, and patient outcomes and experience
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Inform potential scale and spread of new models of home care, including system processes and supports
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Build OHT and health system capacity for home care planning, delivery, and integration
Leading Project Objectives
Supporting Patients in the Community
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*Improve Outcomes
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*Prevent Avoidable Hospital Visits
Better Care Experience
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* Make Care Easier to Access, Navigate, Plan and Understand for Clients and Families
Building System Capacity
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*Expand Capacity for Home Care Planning, Deliver and Integration
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*Develop Effective New Models of Delivery
Leading Project Outcomes
Eligbility
The Durham Ontario Health Team and Lakeridge Health have partnered with CBI Home Health to deliver customized homecare, dedicated to safely supporting patients and their families at home.
This is a 2 year pilot project and only certain patients may be eligible including:
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Patients living (or receiving homecare) in Oshawa who are over 55 years of age.
Patients who are not eligible, and should be referred to traditional homecare, include:
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Patients awaiting LTC
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Patients who are end-of-life
Contact Us
homecare@doht.ca (Patient Experience and General Information)
(905) 576-8711, ext. 32150
homecareprivacy@doht.ca (Privacy Related Matters)
(905) 576-8711, ext. 32156